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Testimonials

  • I am writing this to thank CybertronPC for helping us in a small crisis, when no one else seemed to be able to. Our primary email server had failed, and we needed a new server for our corporate email immediately. We tried the big factory outlets and resellers, but none could provide us with the server configuration we needed at the price we wanted and in the time period we needed it. We had noticed Cybertron was a popular model, so we decided to call Cybertron directly. We were glad we did. Not only did they find us exactly what we needed, but they gave it to us at an unbelievable price and had it on our doorstep the following morning! There were no issues, no problems and no hidden costs. And the server was fast, sleek and cutting edge. Needless to say CybertronPC became our company standard platform, and is now the only firm we buy our server hardware from or recommend to our customers. Thanks Cybertron!
    -Chris Weber
    CEO Layer 9 Corporation
  • I wanted to thank your company. I work at a technical helpdesk and deal with computer service all day. I have purchased 5 computers in the last 6 years. I have never had the service that I received from your company. I received honest information and help. My order had some problems and I have a bad RAM chip but I could care less. The service more than makes up for and incovenience

    Your technical support people are wonderful to work with. They have helped me and have treated me with respect. They identified my technical level and worked with me at that level.

    Your sales people are of great help in placing the order and in working on the order problem.

    I have recommended your company to everyone I know and when I go to replace my wife's computer I will be ordering through you. I have recommended your company to every one I know and even on some of the message boards I frequently use.

    Thank you again - A very satisfied customer
    -Chad Wolfe
  • Thank you! No really, I mean it! I've bought a lot of computer this-and-that over the years - invariably with the occasional items that had to be returned. Never have I received such high quality service though. Perhaps it's a bit strange for a returned item to be accompanied by a letter of praise, but I was just so impressed with your prices, customer service, and technical support that I couldn't pass up the opportunity to commend you.

    I, the customer, am the most important part of your business. Most companies, however, develop a certain superiority complex which declares the business more significant than the customer. Counter productive, yes, I know. Nevertheless, this is the mentality, whether implied or not, that comes across.

    From the moment I made my first call to Cybertron International, I was sold. I was greeted with a caring voice that truly seemed interested in getting me what I wanted, not getting me to settle for what was available. Granted, I was given options, suggestions, and ideas, but I never felt pushed or that sting of a high-pressure sales person wanting to close the deal and move on to the next sucker. Instead, quite to the contrary, I was extended every courtesy and an atmosphere that screamed of whatever it takes.

    So again, thank you. I will be doing business with you in the future.
    -John K Borneman
  • Thank you Cybertron for building me an awesome computer. I am blown away at how fast this system is. The computer booted up perfectly and everything that I had set up on my old computer worked. I want to say thanks to James for helping me out when I called tech support. He answered my questions and didn't answer me like I was an idiot. And to top it off he was an American and spoke ENGLISH. I want to say to those of you who are looking for a quality build and affordable then look no further than here because this company is the real deal. This computer by far is the best one I have purchased. I will never buy from the big boys again. P.S. I hope to get a computer game to see what this bad boy will do!
    -Joseph Knoeferl
  • I would like to commend your tech support team for the friendly and helpful support they are giving me. I am 75 and have worked with computers for 20 yrs or so starting with the old Sinclair thru the commadore,win 3.1 etc. In the coarse of those 20 yrs I have probably dealt with tech support of every computer and hardware mfg. on the market.That support has varied from none to poor to totally incompetent. I believe I am well qualified to evaluate tech support. I say without a doubt ,the Cybertron tech support is the best I have had. The team is trully exceptional in the tech support world.!! I'm glad I have a Cybertron computer! Keep up the good work. Many thanks
    -Al Neely
    Colonel USArmy Special Forces
    (Green Beret) (ret) 26 yrs
  • Thank you for building quality products. I have recommended you to family members numerous times.
    -John Wolf
  • WOW!!!! I don't know where to start in thanking Philip Harley in your tech support department. I bought a unit from Cybertron a few years back for my son, but in the process of time and a faulty mother board, the unit finally died. I contacted tech support and spoke with Philip. The unit was way out of warranty but he was more than helpful in solving my problem. He helped me to determined the problem was a motherboard issue. Cybertron was willing to repair the unit but rebuilding the system was my final choice. Philip Harley was very helpful with technical knowledge and advice. He helped me understand the systems and walk me through the process of rebuilding it. He was very patient and never one time caused me to feel that I was a bother to him, even though I contacted him several days for advice. He even helped me locate and pick the best components. This is outstanding service considering that the unit was way out of warranty, Cybertron had no reason to help me out. Philip could have been like every other department Support Engineer and told me I was on my own and there was nothing they could do. Thanks Cybertron, your tech support department is awesome. I have completely rebuilt my system and even though its not even in the same case I still call it my Cybertron PC. I just wish I could get some new stickers to put on it with your logo. I'm going to even add the Cybertron logo and contact information in the "Manufactured and supported by box" under the system properties. If I ever have to buy another gaming unit, you can bet it will be a Cybertron. Your company knows the key to not only get new customers but keep the old ones, that key is service. Philip is the kind of man I would want working for me if I were to ever run my own business. Take good care of him because he takes outstanding care of your money, your customers. One very happy man
    -Paul
  • I just wanted to say that my Pentium 4 1.8 GHz is great and so powerful. It is more than I needed and the price is the best. I am telling all my friends and business associates about CybertronPC. Your customer service is the greatest and Emad should get the support man of the year award ( if any such award exists).

    I do most of my shopping online and when you are dealing with a faceless company that is miles away from you, customer service is something that you must be concerned about. The PC, I bought from you online was problem free but I was using it for a high tech studio application and it kept crashing. I contacted my hardware manufacturer and he informed me that I had a VIA motherboard and needed an Intel motherboard for the work that I would be doing. I called customer service and they were aware of the problem before I could fully tell him which impressed me. He upgraded me and then made me aware of a more functional RAMBUSS for the apps that I would be small price increase. I had my new PC in 2 days and IT KICKS @$$. Thanks guys.
    -Wm. D. Brown

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