Testimonials

  • I want to thank you for your help the virus scan worked! I don't know what I would do without you! Thanks a Bunch
    -Hope Wagner
  • Thank You, looking forward to doing business with you again! Thanks for the (GREAT DEALS)
    -Jody Maxwell
  • WOW!!!! I don't know where to start in thanking Philip Harley in your tech support department. I bought a unit from Cybertron a few years back for my son, but in the process of time and a faulty mother board, the unit finally died. I contacted tech support and spoke with Philip. The unit was way out of warranty but he was more than helpful in solving my problem. He helped me to determined the problem was a motherboard issue. Cybertron was willing to repair the unit but rebuilding the system was my final choice. Philip Harley was very helpful with technical knowledge and advice. He helped me understand the systems and walk me through the process of rebuilding it. He was very patient and never one time caused me to feel that I was a bother to him, even though I contacted him several days for advice. He even helped me locate and pick the best components. This is outstanding service considering that the unit was way out of warranty, Cybertron had no reason to help me out. Philip could have been like every other department Support Engineer and told me I was on my own and there was nothing they could do. Thanks Cybertron, your tech support department is awesome. I have completely rebuilt my system and even though its not even in the same case I still call it my Cybertron PC. I just wish I could get some new stickers to put on it with your logo. I'm going to even add the Cybertron logo and contact information in the "Manufactured and supported by box" under the system properties. If I ever have to buy another gaming unit, you can bet it will be a Cybertron. Your company knows the key to not only get new customers but keep the old ones, that key is service. Philip is the kind of man I would want working for me if I were to ever run my own business. Take good care of him because he takes outstanding care of your money, your customers. One very happy man
    -Paul
  • To whom it may concern, This is the first PC that I have purchased through Cybertron PC and I can say that the experience has exceeded my expectations. They components are high quality and the technical support has been amazing. Dollar for dollar they blow away the competition. I have only had the system running for a couple of days, so I cannot provide a long-range review; but so far this system has performed flawlessly. Extremely Satisfied customer
    -Gregg Sansom
  • So I spent weeks trying to find a capable build company to order 2 high end gaming systems. Some days I felt fried after hours of internet surfing and phone conversations. I went through the wasteland of IbuyPower and CyberPower and distributors like Tiger and Newegg some I could hardly understand and all with no commitment to in stock components availability or delivery time to get the systems. Dell which would not build the system I wanted was like speaking to a robot speaking from a script and stated long lead times. I searched and searched but could not find the quality, care and build I wanted. Finally I found Cybertron, hallelujah! I spoke with Dick Graham in Sales who cared about my hard earned dollars being spent, gave me instant information on what components were in stock and gave me target date for delivery that was reasonable and get this….a commitment. He stayed with me throughout build with updates….Came through on every commitment, met the delivery date and answered all and any buyer questions I needed around additional capacity and system specs. A BIG thanks to Dick! On receiving the systems a few cables shook loose but tech Support (Will and James) were immediately available, ready and willing to take all the time necessary to get resolution and an answer any questions. And Oh my God an understandable, intelligent American voice! I have 20 years+ in the IT arena and it was so nice to talk to someone that I was not telling them their job or technical knowledge. All the support you could ever need with the assurance that Cybertron is there if any concerns arise in the future. If any feedback I wish support can be available on the weekends in case problems arise. All in all I finally felt like the hard earned money spent was worth the quality given, genuine interest in my need and care from both sales and service support given. Keep it UP Cybertron!!! You have a lifetime PC customer Here! Thanks, Don
    -Don Lorenzetti
  • Hello, I am witting to tell everyone how wonderful your company is building fantastic computers and the best support. I had fantastic help from Daniel Degroot who I asked many questions and sent several emails that were Answered very quickly. Please buy a Cybertron PCs as you will not be disappointed. In closing I would like to say that "Cybertron Is Simply the best" keep up the fantastic work.
    -Eric J Mazzi
  • My name is Julie Metzger and my boyfriend and I have owned three computers, a gateway, a dell and a cybertron. We have needed tech support alot and have made alot of calls for help. But I would have to say that you guys at Cybertron have the best tech support i have seen. My tech man was Jason and he was outstanding!!! we have spoken to some of your other people too and they were great. I must admit i was suprised at the help. I was glad to see that the support didn't end with the computer being purchased!!! nice to see a company that will follow through till the end and will keep great customers for life!!! Thanks again, Sincerely
    -Julie Metzger & Doug Morr
  • Just wanted to mention I got my computer from you, and it has been just great. I am using it now. The quality of the computer is excellent, the customer service was superb, and the shipping was quick. When it comes time for a new one in the next couple years, I will think of Cybertron. Thanks!
    -Donna Schindler
    Roswell, GA

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