Testimonials

  • I just wanted to write in and let you know how great I think your desktop product is. It it fast, well built, with the latest gear, and great looking too. I researched a lot of other brands and places before I decided on the cybertron. You had the best price for the latest and greatest equipment. Not to mention your list of options is incredible. I will definitely be recommending you to everyone I know and consider you first on the list next time I go to buy a computer or any other computer equipment for that matter. Awesome product at a great price, keep it up! Also your shipping is AMAZING. I placed my special order on Sunday evening and you had it build and shipped right to my door by Wednesday afternoon. And I'm in Alaska! A really, really satisfied customer,
    -Tyler Awad
  • I just wanted to say that my Pentium 4 1.8 GHz is great and so powerful. It is more than I needed and the price is the best. I am telling all my friends and business associates about CybertronPC. Your customer service is the greatest and Emad should get the support man of the year award ( if any such award exists).

    I do most of my shopping online and when you are dealing with a faceless company that is miles away from you, customer service is something that you must be concerned about. The PC, I bought from you online was problem free but I was using it for a high tech studio application and it kept crashing. I contacted my hardware manufacturer and he informed me that I had a VIA motherboard and needed an Intel motherboard for the work that I would be doing. I called customer service and they were aware of the problem before I could fully tell him which impressed me. He upgraded me and then made me aware of a more functional RAMBUSS for the apps that I would be small price increase. I had my new PC in 2 days and IT KICKS @$$. Thanks guys.
    -Wm. D. Brown
  • Dear Emad, Just a note of appreciation for the great service, excellent quality and price of your computers, and outstanding customer support. I've had Cybertron build many units to suit the individual needs of my clients and students. Since they purchase on my reccomendation, it is very important to me they are satisfied. Aside from the fact late night calls, when something goes awry can be time consuming, my reputation is on the line. I've been impressed and gratified in the few instances where problems arose. They were resolved in a very short time with total satisfaction. I defy anyone whoose delt with Gateway, Dell, Compaq, or any other company, to be able to say the same. Keep up the big company pricing and small company personal touch. It's a great combination that's hard to beat. Warmest regards,
    -Joseph C. Mastroianni
  • Hello, I am witting to tell everyone how wonderful your company is building fantastic computers and the best support. I had fantastic help from Daniel Degroot who I asked many questions and sent several emails that were Answered very quickly. Please buy a Cybertron PCs as you will not be disappointed. In closing I would like to say that "Cybertron Is Simply the best" keep up the fantastic work.
    -Eric J Mazzi
  • Hi Jeremiah, I don't have Phil's e-mail or I d send this to him, too. Please pass it along for me! (and pass it on to your manager as well -- I want your employers to know you're doing a great job). Thank you both for excellent support and customer service this past week -- for efforts above and beyond the call of duty, and just general being-thereness. :) You guys are great. I thought you might like to know (Phil was along for some of this) that when I finally had a working copy of Windows XP I was able to go in and, using Partition Magic, reactivate the old WinXP drive so I could look at it and copy files to a safe place. Then when I went back and booted, it showed both Win XP partitions, the one I d just re-installed, and the original (the good one), and would boot off either. Win 98 was not showing, but I used the Boot Magic rescue disk (which I originally thought wouldn't work, but it did) to find the Win 98 drive and boot from it. Once I was back in Win 98 I reactivated Boot Magic and now everything works just the way it's supposed to. I am ecstatic. I am glad to have the XP SP2 disk as insurance in case I have another disaster, and even though we never needed the diagnostics CD, I have it now so am ready there as well. And I've learned a few more invaluable lessons about this monster. :) So I'm happy. (I shouldn't call it a monster -- I love my Cybertron -- but it's big, it's awesome -- yeah, it's a monster. :) ). Thanks again, guys. Take it easy, and hopefully I won't have to talk to you again for awhile (much as I enjoy it). Sincerely,
    -Marae Price
  • I just wanted to take a moment and thank all of you at Cybertron. I had been looking for a new system for quite sometime and found your website, I phoned the company many times with many questions and each time I was serviced in a manner that can only be termed as Stellar...I began talking with Emad one of your sales Reps and I knew this was were I would purchase my system, Everyone is very informative and helpful and when my system arrived in a just a few short days I was thrilled at the job you had done, I mean it was so easy to get the system up and running I didn't even need tech support...I would and have recommended Cybertron to anyone looking for a new system or parts, Also Emad is a very nice guy and extremely educated on system components and such....Again many thanks awesome job!!!!!!!!!!!!
    -Michael Strano
  • WOW!!!! I don't know where to start in thanking Philip Harley in your tech support department. I bought a unit from Cybertron a few years back for my son, but in the process of time and a faulty mother board, the unit finally died. I contacted tech support and spoke with Philip. The unit was way out of warranty but he was more than helpful in solving my problem. He helped me to determined the problem was a motherboard issue. Cybertron was willing to repair the unit but rebuilding the system was my final choice. Philip Harley was very helpful with technical knowledge and advice. He helped me understand the systems and walk me through the process of rebuilding it. He was very patient and never one time caused me to feel that I was a bother to him, even though I contacted him several days for advice. He even helped me locate and pick the best components. This is outstanding service considering that the unit was way out of warranty, Cybertron had no reason to help me out. Philip could have been like every other department Support Engineer and told me I was on my own and there was nothing they could do. Thanks Cybertron, your tech support department is awesome. I have completely rebuilt my system and even though its not even in the same case I still call it my Cybertron PC. I just wish I could get some new stickers to put on it with your logo. I'm going to even add the Cybertron logo and contact information in the "Manufactured and supported by box" under the system properties. If I ever have to buy another gaming unit, you can bet it will be a Cybertron. Your company knows the key to not only get new customers but keep the old ones, that key is service. Philip is the kind of man I would want working for me if I were to ever run my own business. Take good care of him because he takes outstanding care of your money, your customers. One very happy man
    -Paul
  • I am writing this to thank CybertronPC for helping us in a small crisis, when no one else seemed to be able to. Our primary email server had failed, and we needed a new server for our corporate email immediately. We tried the big factory outlets and resellers, but none could provide us with the server configuration we needed at the price we wanted and in the time period we needed it. We had noticed Cybertron was a popular model, so we decided to call Cybertron directly. We were glad we did. Not only did they find us exactly what we needed, but they gave it to us at an unbelievable price and had it on our doorstep the following morning! There were no issues, no problems and no hidden costs. And the server was fast, sleek and cutting edge. Needless to say CybertronPC became our company standard platform, and is now the only firm we buy our server hardware from or recommend to our customers. Thanks Cybertron!
    -Chris Weber
    CEO Layer 9 Corporation

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