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Testimonials

  • I would like to thank you for the support. Your company offers some of the best support that I know of as of now and great products. I hope to do more business with you in later years. Thank you
    -Mike McCarty
  • Terry and I just want to thank the tech support at Cybertron PC for your help in dealing with our issue. As per Jake's suggestion to use pfSense, our motherboard LAN compatibility issues seem to be behind us. However I want to relay along that neither Terry nor I have ever seen such a knowledgeable, competent and courteous tech support staff that was willing to go so far out of their way as yours. It was a unique experience and we were both impressed so much that in the future we plan to buy any further PCs we possibly can from you as a result. Thank you again.
    -Kevin Christensen
    Associate Engineer Integrated Location Solutions, LLC.
  • I apologize for not replying to the Email sooner. I'd like to say that technical support is terrific. I d also like to ask if there are any other drivers needed other than the soundcard driver and the on-board LAN? I've noticed that the other On-board drivers are for 32-bit. What does that mean? Should I use them also? I have Windows XP, that's all I know.
    -Robert
  • I just wanted to say that my Pentium 4 1.8 GHz is great and so powerful. It is more than I needed and the price is the best. I am telling all my friends and business associates about CybertronPC. Your customer service is the greatest and Emad should get the support man of the year award ( if any such award exists).

    I do most of my shopping online and when you are dealing with a faceless company that is miles away from you, customer service is something that you must be concerned about. The PC, I bought from you online was problem free but I was using it for a high tech studio application and it kept crashing. I contacted my hardware manufacturer and he informed me that I had a VIA motherboard and needed an Intel motherboard for the work that I would be doing. I called customer service and they were aware of the problem before I could fully tell him which impressed me. He upgraded me and then made me aware of a more functional RAMBUSS for the apps that I would be small price increase. I had my new PC in 2 days and IT KICKS @$$. Thanks guys.
    -Wm. D. Brown
  • I don't usually write testimonials praising good service, as good service should be the norm (although, seldom is), however the service I received from Sahdi Marcos deserves recognition.

    A couple of days after ordering a custom AMD XP computer system (about which Mr. Marcos was very accommodating) I called back to request a different operating system. It turns out the system had already been built and was on the delivery truck to UPS. Shadi asked the driver to hold the shipment and bring it back for reconfiguration, The operating system was swapped out and the system reshipped within a day!

    I was not charged for my imposition and all billing adjustments were correctly executed and included with the order. It is a pleasure to find a company where customer service has real meaning. The computer system is also exactly as advertised and fired up, right out of the box, with no problems.

    I look forward to doing business with you again and will recommend CybertronPC to anyone looking for computers or components.
    -Dave Pratt
  • HELLO, I JUST WANT TO LET EVERYONE KNOW THAT YOUR TECH SUPPORT IS JUST FANTASTIC! I RECEIVED MY HELP FROM PHIL AND HE WAS JUST GREAT. HE HELPED ME RESOLVE SOME ISSUES WITH MY CYBERTRON COMPUTER AND LET ME TELL YOU, HE WAS PATIENT AND VERY UNDERSTANDING. HE ANSWERED ALL MY QUESTIONS CORRECTLY AND HE MADE ME FEEL SO COMFORTABLE WITH TALKING TO HIM AND FIXING MY COMPUTER. I CAN'T THANK HIM ENOUGH TO LET HIM KNOW HOW MUCH HE TRULY HELPED ME. THANK YOU PHIL!!!!
    -Yalandriea
  • I wanted to thank your company. I work at a technical helpdesk and deal with computer service all day. I have purchased 5 computers in the last 6 years. I have never had the service that I received from your company. I received honest information and help. My order had some problems and I have a bad RAM chip but I could care less. The service more than makes up for and incovenience

    Your technical support people are wonderful to work with. They have helped me and have treated me with respect. They identified my technical level and worked with me at that level.

    Your sales people are of great help in placing the order and in working on the order problem.

    I have recommended your company to everyone I know and when I go to replace my wife's computer I will be ordering through you. I have recommended your company to every one I know and even on some of the message boards I frequently use.

    Thank you again - A very satisfied customer
    -Chad Wolfe
  • I just want to let all the folks at the tech support know that you are doing a fantastic job. You are always courteous and go the extra mile to help. I have never seen this level of service in any company before and I will highly recommend Cybertron computers to everyone that is interested in the purchase of a new computer. I have the Vortex I purchased May of 2008 and am more than satisfied with it. Thank all of you
    -Thomas Fuls

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